Q: Can you repair my laptop or PC?
A: We can repair virtually all makes of laptop and PC. We have experience in handling lots of difficult Software and Hardware problems for any make of computer.

Q: Do you deal with Apple Mac’s?
A: Yes, we do repair all type of Macs, laptops, hardware and software.

Q: Can you replace a broken power socket onsite?
A: Yes, very easily.

Q: Do you replace any type of laptop screens?
A: We provide all types of screens for any type of laptop and we can replace it for you.

Q: My computer does not boot up! After I start it, I can see the Windows logo, and all of a sudden it crashes and restarts itself. Can you repair it and will I lose my data? How long will it take?
A: Yes, we can help. We will reinstall your operating system and back up your data.

Q: The power jack (socket) on my laptop is loose / broken; the computer sometime shuts down without warning. Can you help me?
A: Yes, we can visit you free of charge and fix it or we can collect the laptop and replace the faulty part.

Q: I would like to upgrade the memory on my laptop or Pc . Can you do this onsite?
A: Yes. We will need you to provide the exact make and model of the laptop or Pc.

Q: Can you transfer my old files and personal data, like photos, important documents from my old computer to my new machine and how long will it take?
A: Yes, transferring files and settings is a standard operation which, in most cases, can be performed on site. It can take 1 to 3 hours depending on the amount of data you wish to retrieve.

Q: I’ve recently bought a wireless enabled laptop, but I don’t have an access point to connect it to, and I haven’t really used it with my home internet connection yet. Can you help me out?
A: Yes, please contact us, so we may discuss all the options available to you when setting up a wireless network in your home or office.

Q: Do you give a fixed price for repairing a laptop?
A: We cannot give a fixed price until we can take a look at the problem, we will give free inspection and free quotation after examining the faulty laptop or PC. We can't charge you a fixed price irrespective of the degree of the fault. That is not fair on you

Q: Do you charge for collection, delivery and visit?
A: No, collection, delivery and visit are FREE in all around London.

Q: If the laptop is not worth repairing, do you charge ?
A: We provide 'Free examination, Free Quotation' ,'No Fix No Fee' service, we are not going to charge you anything if you do not want to go ahead with the repair. Only after receiving your confirmation will we go ahead with the repair.

Q: Do you have a call-out charge?
A: No, it is FREE!

Q: Do you charge if you can’t resolve the problem?
A: No, we won’t charge you at all.

Q: How long does it take to send an engineer to visit me?
A: The average response would be 1 to 2 hours after a booking is made.

Q: Can you send an engineer to visit me after working hours or during the weekend?
A: Yes, we have support for all of our customer let us know what time is good for you.

Q: Do you perform a backup before repairing a computer?
A: Yes, our first priority is to backup the data.

Q: How long does it take to repair a broken power socket?
A: Usually one day or max would be two working days.

If your question is not answered above, please feel free to contact us and we'll be happy to answer your questions.

    NOTE : This is not a walk in repair centre. Please call our number above and we will be happy to deal with your request. Please do not visit unannounced. 

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