Frequently Asked Questions

If your specific question or query is not shown, please contact us and let us know.

We can repair virtually all makes of laptop and PC. We have experience in handling lots of difficult Software and Hardware problems for any make of computer.

Yes, we do repair all type of Macs, laptops, hardware and software.

Yes, very easily.

We provide all types of screens for any type of laptop and we can replace it for you.

Yes, we can help. We will reinstall your operating system and back up your data.

Yes, we can visit you free of charge and fix it or we can collect the laptop and replace the faulty part.

Yes. We will need you to provide the exact make and model of the laptop or PC.

Yes, transferring files and settings is a standard operation which, in most cases, can be performed on site. It can take 1 to 3 hours depending on the amount of data you wish to retrieve.

Yes, please contact us, so we may discuss all the options available to you when setting up a wireless network in your home or office.

We cannot give a fixed price until we take a look at the problem, we will provide a free inspection and quotation after examining the faulty laptop or PC. We can’t charge you a fixed price irrespective of the degree of the fault. That is not fair on you.

No, collection, delivery and visit is FREE in all around London.

We provide ‘Free examination, Free Quotation’ ,’No Fix No Fee’ service, we are not going to charge you anything if you do not want to go ahead with the repair. Only after receiving your confirmation will we go ahead with the repair.

No, it is FREE!

No, we won’t charge you at all.

The average response would be 1 to 2 hours after a booking is made.

Yes, we have support for all of our customer, let us know what time is good for you.

Yes, our first priority is to backup the data.

Usually one day or max would be two working days.